copywriting

On the left is a Patek Philippe Aquanaut. This is a beautiful, high-end mechanical watch. You can pick one up for about $60,000. More or less.

On your right is Bored Ape #4108. Last time this Ape changed hands, the buyer paid about the same… $60,000.

Bored Ape #4108 is an NFT… a Non-Fungible Token, or unique digital asset.

If you have no idea what NFTs are, or have never heard of Cryptokitties, Cryptopunks, Art Blocks, or the Bored Ape Yacht Club, here is some reading for you.

Anyway…

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Feigang Fei is the owner of a Chinese restaurant called Aunt Dai
Photo from the restaurant’s blog and credited to Global News TV.

This is a great story, from my hometown of Montreal.

Feigang Fei is the owner of a Chinese restaurant called Aunt Dai. It has all the usual dishes you’d expect… from Imperial Rolls, to Orange Beef, and General Tao Chicken.

Going by the choices on the menu, there’s nothing particularly special about either the restaurant or its menu.

What is different is that when you open the menu, you’ll find not only the names, pictures and prices of the dishes, but also some thoughts from Feigang Fei.

Here is what he says about their Orange Beef…

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Two people having a respectful conversation.

I hate reading articles and posts written by experts.

Well… maybe that’s a bit of an exaggeration.

But I do hate reading articles where it feels like the writer is looking down his nose at me.

Writers like that remind me of the kind of teacher who barely even acknowledges students in his classroom. He just talks and instructs… expecting his students to remain quiet, and soak up his infinite wisdom.

We’re exposed to this kind of writing all the time.

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Row of people on their smartphones

Over the last two or three weeks I’ve been spending a lot of time working on chatbots.

I’ve co-founded a chatbot agency, and I’ve written a number of chatbot scripts.

The more time I spend writing these scripts, the more I see shifts in how I write conversational copy for longer-form channels, like email and web pages.

It’s like the lessons I learn from writing for bots are flowing into everything else I do.

Here are three of the ways chatbot copywriting is shifting the way I write.

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Child with building blcoks

I’m not saying those are the only choices.

But these are the choices I face. Pretty much.

An event like the spread of Covid-19 has the capacity to beat me into a major depression.

Which is why, when bad things happen, I look for ways to step up and get creative.

Preferably at speed.

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