The Conversational Blog

In these posts we explore conversational writing as
a powerful way to communicate and sell online.

Build your personal brand with language that’s open and transparent.

Graphic about personal brand

Whether you’re a freelancer, a consultant, coach or some other kind of solo professional, you have a personal brand.

Your personal brand determines how your clients, prospects and peers see you. What they think of you.

Your brand is a jigsaw of different influences – how you appear online, what you say, what it’s like to work with you, and what you do.

Most solo professionals take a pretty casual approach to personal branding. Their brand, such as it is, is largely accidental.

But smart individuals take a more deliberate approach.

Let’s take a look at what that might involve…

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What young children and David Ogilvy can teach us about copywriting.

Young boy at work, writing in a library

When we were children we knew how to connect with others through the use of simple language and a smile or two.

And then we had that ability educated out of us.

Our high-school teachers taught us how to write in fancy sentences.

At university we learned even more exotic words and sentence structures.

When we started working in an office, we were exposed to all kinds of business jargon and other nonsense.

And somewhere along the way we lost the ability to communicate simply and clearly.

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How to survive the rise of AI in marketing.

When the web arrived in our lives, way back in the mid 1990s, it heralded a wave of disruptions, one after another.

The web changed how we look for and find information, how we connect with others, how we shop… and a great deal more.

Over time, the web has also profoundly changed the way companies do business.

It was and continues to be massively disruptive to multiple industries. When did you last go to a physical store and buy a music CD? Or rent a movie on a VHS cassette?

Industries have been changed almost beyond recognition – like the taxi business.

And now we have a new wave of disruptions coming our way.

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4 ways to create web content that’s more conversational.

Group of people in conversation

The focus of most of my posts is on writing sales copy that is less pushy and adversarial… and more open and conversational.

In this post I’m going to focus not on sales copy, but on web content.

Because content can go either way as well.

Content can be flat editorial that is broadcast AT an audience of passive readers.

Or content can be more engaging and conversational in its approach and tone.

If you want your own content to be more inclusive, engaging and conversational, here are 4 things you might want to think about.

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3 Reasons why conversational copywriting is a natural fit for email marketing.

Email displayed on monitor.

Email has been around for longer than the web itself.

I remember sending my first emails way back in the late 1980s.

Funny thing though. Online pundits keep telling us how email is going to disappear. Eaten by the web, made obsolete by texting, made irrelevant by messaging apps.

And yet… email is still going strong.

More amazing still, it still functions in pretty much the exact same way as when the SMTP, POP3 and IMAP protocols were formalized back in 1995.

Everything else online changes at warp speed… but email and its functionality remains the same.

No wonder marketers love it. It’s easy, and familiar.

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If you want a conversation to be both engaging and memorable, anchor it with a good story.

Reading a bedtime story

Stories and conversations are deeply intertwined.

Walk into a bar or coffee shop, find a group of people deep in conversation, and chances are they’ll be sharing stories.

“Do you remember the time when…?”

“Did you hear about what happened to Jack at the weekend…?

“You’ll never guess who I saw on the bus this morning…”

When we gather together in groups, we’re always telling stories.

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